Welcome to SARS- Online Shopping Mall! By signing up for a SARS- Online Shopping Mall Account (as defined in Section 1) or by using any SARS- Online Shopping Mall Services (as defined below), you are agreeing to be bound by the following Terms and Conditions, the “Privacy Policy”.

As used in these Privacy Policy, “we”, “us”, “our” and “SARS- Online Shopping Mall” means the applicable SARS- Online Shopping Mall Contracting Party (as defined in Section 13 below), and “you” means the SARS- Online Shopping Mall User (if registering for or using a SARS- Online Shopping Mall Service as an individual), or the business employing the SARS- Online Shopping Mall User (if registering for or using a SARS- Online Shopping Mall Service as a business) and any of its affiliates.

SARS- Online Shopping Mall provides a complete commerce platform that enables merchants to unify their commerce activities. Among other features, this platform includes a range of tools for merchants to build and customize online stores, sell in multiple places (including web, mobile, social media, online marketplaces and other online locations (“Online Services”) and in person (“POS Services”), manage products, inventory, payments, fulfillment, shipping, business operations, marketing and advertising, and engage with existing and potential customers. Any such service or services offered by SARS- Online Shopping Mall are referred to in these Privacy Policy as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Privacy Policy. You can review the current version of the Privacy Policy at any time at https://sars-bd.com/

You must read, agree with and accept all of the terms and conditions contained or expressly referenced in this Privacy Policy, including SARS- Online Shopping Mall’s Acceptable Use Policy (“AUP”) and Privacy Policy, and, if applicable, the Supplementary Terms of Service for E.U. Merchants (“EU Terms”), the SARS- Online Shopping Mall  API License and Terms of Use (“API Terms”) and the SARS- Online Shopping Mall Data Processing Addendum (“DPA”) before you may sign up for a SARS- Online Shopping Mall Account or use any SARS- Online Shopping Mall Service.

Everyday language summaries are provided for convenience only and appear in bold near each section, but these summaries are not legally binding. Please read the Privacy Policy, including any document referred to in this Privacy Policy, for the complete picture of your legal requirements. By using SARS- Online Shopping Mall or any SARS- Online Shopping Mall services, you are agreeing to these terms. Be sure to occasionally check back for updates.

1. Introduction

At SARS-Online Shopping Mall, we are dedicated to revolutionizing your online shopping experience. Discover a world of convenience, quality, and diversity all at your fingertips, right here at https://sars-bd.com/.

We understand that today’s consumers seek more than just products; they crave seamless and enjoyable shopping journeys. That’s why we’ve crafted an online emporium that combines a vast array of high-quality merchandise with user-friendly navigation, secure transactions, and top-notch customer service.

Why Choose SARS-Online Shopping Mall:

  1. Endless Variety: Dive into a treasure trove of products spanning diverse categories, from fashion and electronics to home essentials and beyond. Our extensive selection ensures you’ll find precisely what you’re looking for.
  2. Quality Assurance: We partner with trusted brands and reputable sellers to deliver products that meet the highest quality standards. Every purchase you make on our platform is a statement of trust in quality.
  3. User-Centric Experience: Navigating our website is a breeze, and our intuitive search and filtering options make finding your desired items effortless. We value your time, and we’ve designed our platform with your convenience in mind.
  4. Security and Privacy: Your security and privacy are paramount to us. We employ cutting-edge encryption technology to safeguard your personal information and offer secure payment options for worry-free transactions.
  5. Exceptional Support: Our customer support team is always at your service, ready to assist with any queries or concerns you may have. Your satisfaction is our top priority.
  6. Continuous Innovation: We are committed to enhancing your shopping experience continuously. Expect regular updates, new features, and exciting promotions to make every visit to SARS-Online Shopping Mall a delightful one.

Join us on a journey of discovery, where each click brings you closer to the products you love and the shopping experience you deserve. SARS-Online Shopping Mall is not just an online store; it’s your trusted companion for all your shopping needs.

Note:

At SARS-Online Shopping Mall, we are on a mission to redefine your online shopping journey. We are dedicated to delivering a shopping experience that’s not just convenient, but truly transformative. Our commitment to you is rooted in providing unparalleled quality and a wide array of choices, all within easy reach at your fingertips. It’s about making your shopping experience seamless, enjoyable, and unforgettable. Explore a world of convenience, discover top-notch quality products, and relish the diversity of offerings that await you right here at https://sars-bd.com/.

2. Our Values

  1. Customer-Centricity: At SARS-Online Shopping Mall, our customers are at the heart of everything we do. We are committed to providing exceptional products and services tailored to your needs, ensuring your satisfaction remains our primary goal.
  2. Quality Assurance: We believe that quality is non-negotiable. We source products from trusted brands and sellers, ensuring that each item you purchase meets the highest quality standards. Your trust in our quality assurance is our greatest reward.
  3. Innovation and Adaptability: We are dedicated to staying at the forefront of the online shopping experience. We continually innovate and adapt to meet the evolving needs and expectations of our users, offering cutting-edge features and a seamless interface.
  4. Transparency and Trust: Trust is the cornerstone of our relationship with our users. We are transparent in our operations, from pricing to data handling, ensuring that you have complete confidence in your interactions with us.
  5. Security and Privacy: Your security and privacy are non-negotiable. We employ the latest security measures to safeguard your personal information and offer secure payment options for worry-free transactions.
  6. Integrity and Ethics: We conduct our business with the utmost integrity and ethics. Fairness, honesty, and ethical behavior guide our actions in all interactions, whether with customers, partners, or employees.
  7. Community and Collaboration: We view our users as part of a larger community. We encourage collaboration, feedback, and open communication, valuing the insights and perspectives of our diverse user base.
  8. Sustainability and Responsibility: We recognize our responsibility to the environment and society. We are committed to sustainable practices and minimizing our ecological footprint in every aspect of our operations.
  9. Continuous Improvement: We never stop striving for excellence. We embrace a culture of continuous improvement, actively seeking ways to enhance your shopping experience and our services.
  10. Empowerment: We empower our users with choice, information, and support. We believe in your ability to make informed decisions, and we provide the tools and resources to help you do so.

These values guide us in our mission to provide you with a superior online shopping experience. They reflect our commitment to your satisfaction, trust, and well-being. 

3. Why we process your information

At SARS-Online Shopping Mall, your privacy and security are of paramount importance to us. We process your information for several crucial reasons, all aimed at providing you with a safe, efficient, and personalized online shopping experience:

  1. Fulfilling Your Orders: When you make a purchase, we need your information to process and deliver your orders accurately and efficiently. This includes your shipping address, contact details, and payment information.
  2. Personalization: We use your information to tailor your shopping experience. By understanding your preferences and browsing history, we can recommend products that are more likely to align with your interests and needs.
  3. Account Management: Your account information, such as your username and password, helps us ensure the security and integrity of your SARS-Online Shopping Mall account. We use this data to authenticate your access and manage your profile.
  4. Communication: We may use your contact information to keep you informed about your orders, provide updates on promotions or new arrivals, and respond to your inquiries. Effective communication is essential for a seamless shopping experience.
  5. Payment Processing: When you make payments on our platform, we need to securely process your payment information to complete transactions. Our commitment to security ensures that your financial data remains protected.
  6. Analytics and Improvement: We analyze user data to gain insights into how our website is used. This information helps us identify areas for improvement, enhance our services, and optimize the user experience.
  7. Compliance: We process your data to comply with legal and regulatory requirements. This includes tax calculations, fraud prevention, and adhering to data protection laws that safeguard your privacy.
  8. Customer Support: To assist you effectively, our customer support team may access your information to address your queries, provide solutions to issues, and ensure a high level of customer satisfaction.
  9. Fraud Prevention: We employ measures to detect and prevent fraudulent activities on our platform. Processing certain information helps us maintain a secure shopping environment for all users.
  10. Marketing and Promotions: With your consent, we may use your information to send you promotional offers, discounts, and product recommendations that align with your interests. You have control over your marketing preferences.
  11. Research and Development: We use anonymized and aggregated data for research and development purposes to enhance our platform’s functionality, improve search algorithms, and develop new features.

Note:

It’s important to note that your data is handled with the utmost care and is subject to our comprehensive Privacy-policy. We are committed to ensuring that your information is used responsibly and in ways that benefit your shopping experience while prioritizing your privacy and security.

4. Your rights over your information

At SARS-Online Shopping Mall, we are dedicated to protecting your privacy and giving you control over your personal information. When you use our website https://sars-bd.com/, you have the following rights over your data:

    1. Access to Your Information: You have the right to request access to the personal information we have collected about you. We’ll provide you with details on what data we hold, why we collected it, and how it has been used.
    2. Correction of Your Data: If you believe that any of the personal information we hold about you is inaccurate or incomplete, you can request corrections or updates. We strive to ensure your information is always up-to-date.
    3. Data Deletion (Right to Be Forgotten): You have the right to request the deletion of your personal data under certain circumstances. If you no longer wish for us to retain your information, we will promptly remove it, as long as it’s not necessary for legal or legitimate business purposes.
    4. Data Portability: You can request a copy of your personal data in a commonly used and machine-readable format. This allows you to transfer your data to another service if you choose to do so.
    5. Restriction of Processing: Under certain circumstances, you can request the temporary restriction of the processing of your personal data. This may apply, for example, if you contest the accuracy of your data or if you object to its processing.
    6. Object to Processing: You have the right to object to the processing of your personal data for specific purposes, such as direct marketing. We will respect your request, unless there are compelling legitimate grounds for continuing the processing.
    7. Consent Withdrawal: If you have provided consent for the processing of your data, you can withdraw that consent at any time. This withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.
    8. Lodging Complaints: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the appropriate data protection authority.
    9. Privacy Settings: We offer tools and settings that allow you to manage your privacy preferences. You can adjust your notification preferences, marketing communications, and data sharing settings according to your preferences.
    10. Information Security: We take the security of your information seriously. We implement measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Note:

These rights are designed to empower you and ensure that your personal information is handled in a way that respects your privacy preferences and complies with relevant data protection laws. To exercise any of these rights or for inquiries related to your data, please contact us through our Privacy and Data Protection page. We are committed to providing you with the highest level of transparency and control over your information on SARS-Online Shopping Mall.

5. Where we send your information

At SARS-Online Shopping Mall, we understand the importance of safeguarding your data. When you interact with our platform at https://sars-bd.com/, we may share your information with trusted partners and service providers as necessary to fulfill orders, provide support, and enhance your shopping experience. Rest assured that we only share your data with those who adhere to strict privacy and security standards to ensure the confidentiality and integrity of your information.

6. How long do we retain your information

We retain your personal information for a reasonable and necessary period, as required to fulfill the purposes outlined in our Privacy policy. The retention period may vary depending on the type of data and the purpose for which it was collected. After this period, we securely delete or anonymize your data to protect your privacy.

7. Our use of Machine Learning

To enhance your shopping experience, we employ machine learning and artificial intelligence technologies on SARS-Online Shopping Mall. These technologies help us provide personalized product recommendations, optimize search results, and detect and prevent fraudulent activities. We are committed to using machine learning responsibly and in compliance with applicable data protection laws.

8. How we protect your information

Your data security is our top priority. We implement robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, regular security assessments, and employee training to ensure the highest level of data protection

9. How we use “cookies” and other tracking technologies

SARS-Online Shopping Mall uses cookies and tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze your usage patterns, provide personalized content, and improve our website’s functionality. We offer you the option to manage your cookie preferences through our Cookie Policy, allowing you to tailor your experience to your preferences.

10. How you can reach us

At SARS-Online Shopping Mall, we value your feedback and inquiries. Whether you have questions about our products, need assistance with your orders, or just want to say hello, we’re here to help. Here are the various ways you can reach out to us:
Customer Support:
If you have any questions or need assistance with your order, our dedicated customer support team is available to assist you.
• Email: You can reach us via email at [email protected]. We strive to respond to all emails within 24 hours.
Social Media:
Connect with us on social media for the latest updates, promotions, and to send us direct messages.
Facebook: Follow us on Facebook and send us a message.
Instagram: Stay updated with our latest products and promotions on Instagram.
Linkedin: Follow us on Linkedin for real-time updates and news.
Physical Address:
If you prefer to visit us in person or send us mail, you can find us at our physical location:
SARS-Online Shopping Mall  Mohakhali DOHS, Road-10, House-207, Dhaka, Bangladesh

We look forward to assisting you with your shopping needs and hearing your feedback. Your satisfaction is our priority!

Your feedback and inquiries are valuable to us. If you have questions, concerns, or requests related to your data or privacy, please don’t hesitate to reach out to our dedicated Privacy and Data Protection team. We are here to assist you and address any privacy-related matters promptly.

SARS- Online Shopping Mall Inc.
Mohakhali DOHS, Road-10, House-207, Dhaka, Bangladesh