Copyright and Intellectual Property Policy

Welcome to SARS- Online Shopping Mall! By signing up for a SARS- Online Shopping Mall Account (as defined in Section 1) or by using any SARS- Online Shopping Mall Services (as defined below), you are agreeing to be bound by the following terms and conditions, the “Copyright and Intellectual Property Policy”.

As used in these Copyright and Intellectual Property Policy, “we”, “us”, “our” and “SARS- Online Shopping Mall” means the applicable SARS- Online Shopping Mall Contracting Party (as defined in Section 13 below), and “you” means the SARS- Online Shopping Mall User (if registering for or using a SARS- Online Shopping Mall Service as an individual), or the business employing the SARS- Online Shopping Mall User (if registering for or using a SARS- Online Shopping Mall Service as a business) and any of its affiliates.

SARS- Online Shopping Mall provides a complete commerce platform that enables merchants to unify their e-commerce activities. Among other features, this platform includes a range of tools for merchants to build and customize online stores, sell in multiple places (including web, mobile, social media, online marketplaces and other online locations (“Online Services”) and in person (“POS Services”), manage products, inventory, payments, fulfillment, shipping, business operations, marketing and advertising, and engage with existing and potential customers. Any such service or services offered by SARS- Online Shopping Mall are referred to in this Copyright and Intellectual Property Policy as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Copyright and Intellectual Property Policy. You can review the current version of the Copyright and Intellectual Property Policy at any time at https://sars-bd.com/

You must read, agree with and accept all of the terms and conditions contained or expressly referenced in this Copyright and Intellectual Property Policy, including SARS- Online Shopping Malls Acceptable Use Policy (“AUP”) and Privacy Policy, and, if applicable, the Supplementary Terms of Service for E.U. Merchants (“EU Terms”), the SARS- Online Shopping Mall API License and Terms of Use (“API Terms”) and the SARS- Online Shopping Mall Data Processing Addendum (“DPA”) before you may sign up for a SARS- Online Shopping Mall Account or use any SARS- Online Shopping Mall Service.

Everyday language summaries are provided for convenience only and appear in bold near each section, but these summaries are not legally binding. Please read the Copyright and Intellectual Property Policy, including any document referred to in this Copyright and Intellectual Property Policy, for the complete picture of your legal requirements. By using SARS- Online Shopping Mall or any SARS- Online Shopping Mall services, you are agreeing to these terms. Be sure to occasionally check back for updates.

1. Copyright and Intellectual Property Policy

Welcome to SARS- Online Shopping Mall, your destination for a unique and enjoyable shopping experience. This Copyright and Intellectual Property Policy outlines our commitment to respecting intellectual property rights and protecting the creative works of others. We also explain how we handle intellectual property concerns related to our platform.

1. Respect for Intellectual Property
At SARS- Online Shopping Mall, we’re committed to upholding the fundamental principles of intellectual property rights. We understand the significance of intellectual property in fostering creativity, innovation, and the protection of original ideas.

Respecting Copyrights:
We deeply respect the copyrights of artists, writers, and creators around the world. All content, including images, text, and graphics, featured on our website is either generated in-house, licensed for use, or authorized by the rightful owners. This approach ensures that we do not infringe upon any copyrights and provides our customers with the assurance of authentic and legally used content.

Protecting Trademarks:
Trademarks are essential in distinguishing brands and their products. We take great care to honor the trademark rights of others. We do not use any trademarks that belong to other entities without proper authorization. Simultaneously, we rigorously safeguard our own trademarks and branding, taking legal action when necessary to defend our intellectual property.

Counterfeits and Infringements: SARS- Online Shopping Mall, stands firmly against the sale of counterfeit or infringing products. We maintain stringent quality control measures to ensure the authenticity of the products we offer. This dedication helps us maintain our commitment to intellectual property rights while providing our customers with genuine products.

Reporting Infringements:
We encourage creators, artists, and trademark owners to connect with us if they believe their intellectual property rights have been compromised in any way on our platform. We promptly investigate and address any legitimate concerns, taking appropriate actions to resolve issues efficiently.
Our dedication to respecting intellectual property promotes an environment where innovation and creativity thrive. We aim to provide a secure and reliable platform for our customers to explore, shop, and trust.

NOTE

If you have any questions, concerns, or need to report an intellectual property matter, please do not hesitate to [contact our specialized Intellectual Property team]. Your cooperation and feedback play a pivotal role in helping us maintain the highest standards of intellectual property respect at SARS- Online Shopping Mall.

Ownership of Content
At SARS- Online Shopping Mall, we firmly believe that originality and creativity deserve recognition and protection. This extends to the content featured on our website.

2. Ownership of Content

At SARS- Online Shopping Mall, we firmly believe that originality and creativity deserve recognition and protection. This extends to the content featured on our website.

Our Original Creations:
The content you encounter on our website, including product descriptions, images, graphics, and text, is a result of our dedicated team’s hard work and creativity. We take pride in producing original and engaging content to enhance your shopping experience.

User-Generated Content:
We value the contributions of our customers and may feature user-generated content such as product reviews and testimonials. By submitting such content to us, users grant us the right to display and use it on our platform. Rest assured, we handle user-generated content in accordance with our privacy policy and terms of use.

Protection of Our Content:
Just as we respect the intellectual property of others, we expect the same courtesy in return. Unauthorized use, reproduction, or distribution of our original content is prohibited. We take necessary measures to protect our content, including legal action if required.

Reporting Copyright Infringements:
We encourage copyright owners to reach out to us if they believe their rights have been violated on our platform. We take such reports seriously and investigate promptly, taking appropriate actions to address any valid concerns

NOTE

At SARS- Online Shopping Mall, we’re dedicated to maintaining a platform that respects the principles of ownership and intellectual property. Our commitment to originality and integrity ensures that you have a safe and enjoyable shopping experience. If you have any questions, concerns, or need to report a copyright infringement matter, please do not hesitate to [contact our dedicated Intellectual Property team]. Your cooperation and feedback are instrumental in helping us uphold the highest standards of content ownership at SARS- Online Shopping Mall.

3. Reporting Intellectual Property Concerns

At SARS- Online Shopping Mall, we are committed to upholding the principles of intellectual property and respecting the rights of creators and owners. If you believe that your intellectual property rights have been compromised in any way on our platform, we encourage you to report your concerns to us. Reporting intellectual property concerns is crucial in safeguarding the rights of creators and maintaining the integrity of our platform. Whether it’s a copyright infringement or a trademark violation, your report helps us take swift and appropriate action to address the issue.

How to Report:
To report an intellectual property concern, please contact our specialized Intellectual Property team. You can reach us through our dedicated [Intellectual Property Concern Reporting Form], which will guide you through the process. Alternatively, you can email us at [[email protected]].
What to Include: When submitting a report, please provide as much detail as possible including your contact information. So we can reach out to you for further information or clarification.

Our Commitment:
We take intellectual property concerns seriously and will promptly investigate all reports. If we find a valid violation, we will take appropriate actions, which may include removing the infringing content or product from our platform.

Confidentiality:
Rest assured that we treat all reports with the utmost confidentiality. Your personal information and the details of your report will only be used for the purpose of addressing the intellectual property concern.

Legal Process:
In cases where legal action is necessary, we will cooperate with law enforcement agencies and provide assistance in the resolution of intellectual property disputes.

Feedback and Cooperation:
We value your cooperation and encourage you to reach out if you have any questions or concerns regarding intellectual property on our platform. Your feedback helps us maintain a secure and respectful environment for creators and shoppers alike

NOTE

At SARS- Online Shopping Mall, we are dedicated to ensuring that intellectual property rights are upheld. Your partnership in reporting concerns is vital in helping us to achieve this commitment.

If you have any intellectual property concerns to report or need further assistance, please [contact our dedicated Intellectual Property team].

4. Action on Reported Violations

At SARS- Online Shopping Mall, we take every reported intellectual property violation seriously. When we receive a valid report of a violation, we promptly initiate a thorough investigation. Our commitment is to uphold the rights of creators and ensure the integrity of our platform.

Investigation:
Our specialized Intellectual Property team diligently examines each report, carefully considering all evidence provided. This includes reviewing the reported content, assessing its compliance with intellectual property laws, and contacting relevant parties if necessary.
Appropriate

Actions:
If a reported violation is found to be valid, we take immediate and appropriate actions. This may involve removing the infringing content or product from our platform to comply with legal obligations and protect intellectual property rights.

Notification:
We notify the reporting party about the outcome of our investigation and the actions taken. Transparency is essential in maintaining trust and ensuring that intellectual property concerns are effectively addressed.

Counter-Notifications:
In cases where content or products are removed due to intellectual property concerns, we provide an opportunity for the affected party to submit a counter-notification. We believe in fairness and due process, and this mechanism allows individuals to dispute the removal if they believe it was in error.

Counter-Notification Process:
If your content or product has been removed and you believe it was done in error or that you have the right to use the intellectual property in question, you can submit a counter-notification. Our specialized team will review the counter-notification, consider all relevant information, and take appropriate action accordingly.

Legal Implications:
Be aware that filing a counter-notification involves legal considerations. False counter-notifications or misuse of this process may have legal consequences. We encourage individuals to submit counter-notifications in good faith and with a genuine belief in their rights.

User Responsibilities:
We consider all users of our platform as partners in upholding intellectual property rights. As a user of SARS- Online Shopping Mall, you have certain responsibilities to help maintain a respectful and compliant environment.

Respect Intellectual Property:
Users must respect the intellectual property rights of others. This includes not using copyrighted materials, trademarks, or other protected content without proper authorization or licensing.

Report Violations:
If you encounter intellectual property violations on our platform, we encourage you to report them promptly. Your reports help us address issues and maintain a trusted marketplace.

Cooperate with Investigations:
If you are contacted by our Intellectual Property team as part of an investigation, we request your full cooperation and transparency. Providing accurate information is essential in resolving intellectual property concerns efficiently.

Our Intellectual Property:
At SARS- Online Shopping Mall, we take pride in our own intellectual property, including our branding, logo, and proprietary content. These assets are protected by applicable intellectual property laws.

Respect Our Brand:
We request that users respect our intellectual property rights by not using our branding or logo without proper authorization. Unauthorized use of our intellectual property may result in legal action.

Use of Our Content:
Content provided by SARS- Online Shopping Mall, including product descriptions, images, and text, is intended for personal use and shopping purposes. Reproduction, distribution, or unauthorized use of our content for commercial purposes is strictly prohibited.

Feedback and Cooperation:
We appreciate feedback and cooperation from our users in upholding intellectual property rights. If you have any concerns or questions about our intellectual property, please [contact our specialized Intellectual Property team]. Your cooperation is invaluable in maintaining the integrity of our platform

8. Updates to this Policy

At SARS- Online Shopping Mall, our commitment to maintaining a secure and trustworthy shopping environment includes regularly reviewing and updating our policies to reflect changes in the digital landscape and the needs of our users.

Stay Informed:
We encourage all users to stay informed about our policies by checking this page periodically. As part of our ongoing efforts to enhance your shopping experience, we may make updates to this policy to address emerging concerns, new technologies, or legal requirements.

Notification of Changes:
When we make significant updates to this policy, we will notify users through prominent announcements on our website or via email if you have provided us with your contact information. It’s important to review these notifications to understand how any changes may affect your use of our platform.

Your Continued Use:
Your continued use of SARS- Online Shopping Mall after any policy updates indicate your acceptance of the revised terms. If you do not agree with the updated policy, you have the option to discontinue using our platform.

Feedback and Questions:
We value your feedback and are available to address any questions or concerns you may have about updates to this policy. Your insights help us ensure that our policies remain fair, transparent, and aligned with your expectations.

NOTE

As part of our commitment to providing a secure and reliable shopping experience, we will continue to keep you informed about any changes to this policy that may impact your use of SARS- Online Shopping Mall.
If you have any questions or feedback regarding policy updates, please do not hesitate to contact our support team. We appreciate your trust and partnership in creating a safe and enjoyable shopping environment.

9. Contact Us

At SARS- Online Shopping Mall, we believe in the importance of clear and open communication with our valued users. Whether you have inquiries, require assistance, or wish to provide feedback, we’re here to assist you.

Your Queries Answered:
If you have any questions about our products, policies, or your shopping experience, our dedicated support team is ready to provide you with prompt and informative responses. We are committed to ensuring that your inquiries are addressed comprehensively.

Technical Support:
For any technical issues you may encounter while using our website or services, our technical support experts are available to assist you in resolving them efficiently. Your satisfaction with our platform is our top priority.

Feedback and Suggestions:
We always welcome your feedback, suggestions, and comments. Your insights help us improve our platform and enhance the overall shopping experience for all users. We value your contributions to making SARS- Online Shopping Mall even better.

Reporting Concerns:
If you come across any content or activity on our platform that raises concerns, including intellectual property violations or security issues, please don’t hesitate to reach out to us. We take all reports seriously and investigate them thoroughly.

Get in Touch:
You can contact us through various channels, including email, phone, or by using our online contact form. We aim to respond to your inquiries promptly and provide the assistance you need.

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